THANK YOU AND EXCUSE ME FOR THIS INCOVINIENCE.VY'S HOUSE DOES NOT APPLY THE RETURN POLICY, ONLY APPLY THE EXCHANGE POLICY ON PRODUCTS NOT IN THE PROMOTION
I. CONDITIONS OF EXCHANGE :
Item has not been used, has not been washed, has enough tags, is not dirty or strange smell, is not defective in material or design compared to the original.
II. EXCHANGE TIME :
- Exchange goods within the day for customers in Ho Chi Minh after receiving the goods
-2 days for customers in Vietnam.
-7-10 days for international customers.
III: HOW TO EXCHANGE :
-Customers send the product in full box, bag, carefully packed as original.
-Shipping fee, customers pay 2-way, in case of error from the shop (send the wrong size, model...) the shop will pay the shipping fee.
-The exchanged product has the same or higher price than the old product, in case the product you want to exchange is no longer the size, please change to another model, the shop will not refund in case there is no size to change.
- Only accept change of model or size 1 time only.
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